Retail

Retail Business Insurance.

Retail insurance should reflect your busiest stock levels, every sales channel and the income you could lose if a store or key system stops operating.

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Service at an owner-operated business

What we look at.

Stock and premises

Use peak inventory values and check how property at each location is valued after a loss.

Products and customers

Review products sold, imported or privately labeled, alongside customer injury exposures.

Theft and digital sales

Separate property theft, employee dishonesty, payment fraud and cyber events when comparing coverage.

The insurance program

What goes into your coverage.

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General Liability

Review bodily injury, property damage, products or completed operations, and required additional insured endorsements.

Commercial Property

Building, equipment and inventory values, catastrophe deductibles and coverage restrictions.

Business Interruption

Income loss and qualifying continuing expenses after a covered interruption. Review the trigger, restoration period and extended income provisions.

Workers Comp

Review payroll, classifications, work locations and employer's liability. Statutory requirements vary by state and circumstances.

Crime Coverage

Selected theft or fraud losses. Review who and what is covered, discovery provisions and payment-fraud restrictions.

Cyber Liability

Incident response, liability and selected first-party losses. Review security conditions, business interruption and fraud provisions.

Hired and Non-Owned Auto

Business liability arising from rented or employee-owned vehicles, subject to the insured use and policy terms.

Commercial Umbrella

Excess liability over scheduled underlying insurance. Verify attachment, exclusions and policy coordination.

Questions & answers

Good questions to ask.

How should seasonal inventory affect our insurance?
Share peak stock values and where goods are stored. Compare those values with policy limits and any seasonal increase provision; an average inventory figure may understate the amount exposed during busy periods.
Does opening an online store change the review?
Yes. Describe the products, sales territories, payment systems, customer data and fulfillment arrangements. Confirm that liability, cyber and property coverage reflect how the online business actually operates.
Are employee theft and missing inventory the same insurance exposure?
No. Review crime coverage and property theft terms separately, including who must have caused the loss and what evidence is required. Do not assume an unexplained inventory shortage is insured.
How much business income coverage should a retailer consider?
Start with income, continuing expenses and the time needed to repair, restock and resume trading after a covered loss. Seasonal sales and dependence on one location can materially affect the calculation.
Industry and coverage references
Travelers: Understanding Business Income Coverage ↗The Hartford: Risk Monitor Report 2024 ↗Travelers: Commercial Property Insurance ↗Chubb: Crime Insurance ↗

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